If you have an issue or a question we're here to help.
Why does my PayPal® Account Need to be Verified and Confirmed?
04-二月-2020
Verifying your PayPal account ensures a higher level of confidence in the buying process and reduces the risk of fraud for both you and Crucial®.
What is the Meaning of FCA Origin?
04-二月-2020
A free carrier (FCA) is a trade term requiring the seller to deliver goods to a named airport, terminal, or other place where the carrier operates.
Why Was my Order Canceled?
04-二月-2020
If you received a cancellation notice from us by email in most cases it's because we were unable to validate key information on your order.
What's Crucial's Return Policy?
04-二月-2020
All our products come with a 45 day money back guarantee period. If you order one of our products using our Crucial® System Scanner or Crucial Advisor Tool on our site, we guarantee they will be compatible or your money back.
How Do I Claim Tax Exempt Status on the Web Site?
04-二月-2020
To claim (and save) tax exempt status in our online store, you will have to create a Business, Government, Educational, or VAR (Value Added Reseller) entity account.
Crucial Order and Tax FAQ
04-二月-2020
View a list of some of our most frequently asked questions about our order and tax policies.
What Is Covered under the Limited Warranty?
04-二月-2020
We guarantee that our products will be free from defects in both materials and workmanship affecting form, fit, and function.
How Will My System Warranty Be Affected?
04-二月-2020
Opening up your system and adding Crucial® upgrades should in no way void your original warranty.
System Scanner opens a notepad text file
04-二月-2020
The System Scanner Tool should open in your default web browser immediately after running the .exe file downloaded from our website.
General Sales Tax Questions
04-二月-2020
We are legally required to collect sales tax in the states where Micron has a business presence.
Can I Submit a Purchase Order?
04-二月-2020
We can offer Net 30 credit terms to qualified customers with an active order history or applicants who place an initial order of $2,000 or more and show potential for buying memory on a regular basis.
What Is a Temporary Authorization of Funds?
04-二月-2020
When placing an order with Crucial.com your credit card statement could show two pending charges. The first is to check there is a sufficient balance available, the second to clear the final sale.
Can I Place an Order Using a Purchase Order (EMEA)?
04-二月-2020
Government funded agencies are automatically approved for Net 30 Terms. We offer Net 30 credit terms to qualified business or VAR customers with an active order history (£1,200/€1,500 ex VAT or more in the past three months).
General VAT questions for the EMEA region
04-二月-2020
General VAT questions for the EMEA (Europe, the Middle East, and Africa) region.
How Do I Cancel or Change My Order?
04-二月-2020
To cancel or change an order, first check the status of your order to ensure that it has not already shipped. If a cancel option is displayed, you may cancel or change your order online.